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Personal Privacy

Your Story,
Your Privacy

Protected with Care at Every Step

At Narrative Vault, we deeply value the trust you place in us to help preserve your most personal stories, memories, and experiences. We understand that sharing these moments can be an emotional journey, and we are fully committed to safeguarding your privacy every step of the way. This Personal Privacy Policy explains how we handle your information with care, ensuring that everything you share with us remains confidential, secure, and respected.

1. Information We Collect

Personal Information:
When you choose to work with us, we collect basic details such as your name, contact information (email, phone number, address), and any preferences for your project. This information helps us communicate with you and tailor our services to your needs.

Story Content:
Your stories are uniquely yours, and when you share personal memories, photos, audio, or video recordings, we treat them with the utmost respect. This information is collected solely for the purpose of assisting in your memoir or narrative project, ensuring that your story is told exactly the way you envision it.

2. How We Use Your Information

Your privacy is our priority, and we only use your information to:

  • Enhance Your Project: Whether we’re editing your written memoir or producing your video, we use your content to create a narrative that reflects your voice and experiences.
  • Stay Connected: We’ll keep you informed every step of the way with updates, project milestones, or any questions we have to ensure we’re capturing your story as accurately as possible.
  • Deliver Your Legacy: Once your memoir, audio, or video project is complete, we use your information to finalize and deliver your beautifully crafted story.

3. Protecting Your Story

We take great care to protect not only your personal information but also emotional depth of your story. Your trust means everything to us, and we’ve put in place various measures to ensure that everything you share with us remains safe, including:

  • Secure Storage: All materials—whether digital or physical—are kept securely and only accessed by those directly involved in your project.
  • Limited Access: Only a select few at Narrative Vault who are working on your project will have access to your personal information and story content.

4. Your Control Over Your Story

Your story, your control. We believe in empowering you every step of the way. Here’s how:

  • Review & Access: At any point, you can request to review the personal information or content we have on file for you.
  • Make Changes: If you’d like to update, correct, or adjust any details in your story or personal information, we’re here to help.
  • Request Deletion: Once your project is complete, you can request that we securely delete any personal information or story content.

5. Keeping Your Information Safe

We retain your information and project materials for as long as necessary to complete your project. After your memoir or story is delivered, we may securely store a copy for a short time in case you need edits, additional copies, or updates down the line. But you always have the final say on how long we keep your content.

Ready to Share Your Story?

Your story is a legacy waiting to be preserved and shared with future generations. At Narrative Vault, we understand the emotional significance of capturing your unique experiences. Contact us for a free consultation, and let us help you create a lasting legacy that will resonate for years to come. Reach out today to start bringing your story to life.

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